Carpet Pile Reversal Trading Standards

The code of practice adr procedures approved by the chartered trading standards institute incorporates the highest retail selling standards and gives you absolute reassurance when purchasing a carpet from a carpet foundation member. Indeed we estimate that we now have over 50 of the total value of the market supporting us. This in turn is approved by trading standards uk.

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What do i have to do to we prove that the carpet we purchased is faulty as we are being told that the shading and pile reversal is are not considered manufacturing defects but the pile reversal is showing where there is no traffic also the carpet is shwing what we have been told is short rows lines running from one end of the room to the other and premature aging the carpet looks as.

Carpet pile reversal trading standards.

To use the trading standards institute consumer code of practice approval scheme ccas to give the new code added credibility in the eyes of the. Carpet foundation carpet manufacturers or achieve a significant level. If the issue is a manufacturing defect or due to pile reversal the retailer will then contact us directly. We promote carpet generically and the very best practice in carpet retailing.

We are supported by over 450 carpet shops nationwide all of whom follow a code of practice approved by the chartered trading standards institute. The code is exclusive to our retailers and should give you peace of mind that you are dealing with people you can trust. Code of practice adr procedure. Retail members will not use high pressure selling techniques to sell.

If you find a fault with your carpet in the first two years get in touch with the retailer that you purchased it from. We are delighted to be supported by most of the leading suppliers to the uk residential carpet market. Consumers will be made aware of the special issues relating to potential pile reversal cases. To use the trading standards institute consumer code of practice approval scheme ccas to give the new code added credibility in the eyes of the.

I would definetly go speak with trading standards cab i would also send the supplier a recorded delivery letter stating that you brought this issue to their attention immedietly after fitting they have also stated that its a manufacturing issue pile reversal by their own admission and that of the manufacturers ideally if you can get a report stating this first then tell them you want it. Carpet foundation is a company limited by guarantee founded in 1999 and its. How pile reversal looks. The direction of the pile is most noticeable in medium length saxony styles and is less noticeable in longer piles such as friezes when the pile is reversed in a cut pile carpet such as a saxony the light is reflected off the fibers in a different manner making the color of the carpet appear different either lighter or darker than the original color.